This website is operated by Velvet Scooters (referred to as "we," "us," or "our"). We are committed to protecting the privacy of visitors to our website, mobile website, or application (collectively referred to as "our website"). This Privacy Statement outlines the types of information we collect, how we use it, and the steps we take to protect your privacy. Please read it carefully to understand our practices. This Privacy Statement applies exclusively to information collected through our website and does not cover information gathered offline or through other means.

By accessing our website, you consent to the terms of this Privacy Statement, and any disputes regarding privacy are governed by this policy.

Information We Collect

We collect two types of information through our website:

1. Information you provide: This includes personal information you supply when you perform actions such as searching for a vehicle, inquiring about a product or service, or making a request via our website.

2. Tracking and usage information: This includes data automatically gathered as you navigate through our website, such as your browsing patterns, interaction with content, and other activities.

Additionally, third-party providers (e.g., vendors, product/service providers, and application developers) featured on our website may also collect data. We do not control these third-party data practices, and we encourage you to review their privacy policies.

How We Use the Information We Collect

If you choose to contact us via our website, we will use the information you provide to:

• Respond to your inquiries.

• Process and fulfill any service or product requests.

• Communicate with you about other products, services, or promotions that may interest you.

• Analyze website usage to enhance our services and marketing efforts.

Personal Information: We collect details such as your name, address, phone number, email address, when you provide them for services like shipping a vehicle or inquiring about a product. If you provide your email address, we may send you communications related to our services, promotions, or requests for feedback regarding your experience with our website. You can unsubscribe from promotional emails at any time by following the instructions included in the email.

Social Media and Content Sharing

When using social media tools on our website (e.g., sharing buttons or embedded content), we and the social media platform may collect data about your usage. The collection and use of this data are governed by the privacy policy of the respective social network, which may differ from ours.

Customer Testimonials/Reviews: By submitting testimonials or reviews, you agree that we may use them for promotional purposes. We may display your first name, last initial, and hometown when publishing your testimonial. Any content you post in public areas of our website, such as forums or comment sections, may be accessed and used by others, and we are not responsible for any unauthorized third-party use of such information.

Cookies and Data Collection Technologies

Cookies: We use cookies small text files stored on your browser to personalize and improve your experience on our website. Cookies allow us to track interactions and recognize returning visitors. You can manage cookies through your browser settings, but disabling cookies may impact your ability to fully access some website features.

Web Beacons: We may use web beacons (tiny files) on our pages, ads, and in email communications to track user activity. These help us measure engagement, optimize content, and analyze effectiveness. If you prefer not to be tracked via web beacons, you can avoid clicking links in such emails or unsubscribe from commercial emails.

Browser Information: Our servers automatically collect browser-related data such as IP address, browser type, operating system, referring website, and navigation details. This helps with system administration and troubleshooting.

Location-Based Information

If you grant permission (e.g., by enabling location services), our website may collect and use your real-time location data to deliver relevant content, such as nearby dealerships. You can disable this feature at any time through the settings on your device or within our application.

Data Collection for Advertising and Targeting

We work with third-party advertising networks and services that may collect data to personalize ads and marketing messages displayed on our website and across other platforms. This data collection is subject to the third-party's privacy policies. We may use this information to tailor content to your interests and preferences.

Use and Disclosure of Information

We may share the information we collect with trusted third-party service providers to help operate our website or improve our services. If you click on a link to a third-party website, your information will be subject to their privacy policies.

In certain cases, we may combine the data we collect with information obtained through offline interactions, public databases, or third-party sources to enhance your experience or improve our services. We may also share your information within our corporate family to provide you with more relevant offers.

We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our users and the public.

Security

We take reasonable measures to secure the data we collect. However, no security system is foolproof, and we cannot guarantee the security of your information. You are also responsible for maintaining the security of your personal information.

Protecting the Privacy of Children

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not submit any personal information through our website.

Changes to This Privacy Statement

We reserve the right to update or modify this Privacy Statement at any time. If changes are made, we will post the updated statement on our website and update the "Effective Date" to reflect the date of the most recent revision. Please review this Privacy Statement periodically for any updates.

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